The Electric Energy Society of Australia collects personal information that is voluntarily provided to us. Whenever it is reasonable and practical to do so, we only collect your personal information directly from you (or your authorised representative).
This personal information may include (but is not limited to):
The Electric Energy Society of Australia only collects personal information in the sections of the website where:
Whenever the Electric Energy Society of Australia collects personal information we do so in a lawful and fair way. We also advise you how and where to contact us. If we collect the information from a third party we will take reasonable steps to advise you of that collection promptly. We will tell you why we are collecting the information and the third parties to whom we usually disclose that information. If you do not wish to provide the information we request, we will tell you what impact this will have.
The Electric Energy Society of Australia only uses and discloses personal information about you for the purpose for which it was disclosed to us, or for a related purpose, which would be reasonably expected without your permission. The Electric Energy Society of Australia restricts access to personal information collected on our website to only those Electric Energy Society of Australia employees who need access to that information to perform and discharge their duty. The Electric Energy Society of Australia does not disclose, sell or market your personal information to third parties.
Ways in which your personal information may be used include (but is not limited to):
We will take reasonable steps to ensure that the information that we collect, use and disclose is accurate, complete and up-to-date.
We are committed to protecting your privacy and will take reasonable steps to ensure that the information we collect is protected from loss and misuse and from unauthorised access, modification and disclosure.
How can you access your personal information?
In certain circumstances, we may refuse access to your personal information, including:
We may charge a reasonable fee to cover our reasonable costs in supplying your personal information to you.
If you have a complaint about the way the Electric Energy Society of Australia has collected, stored or used personal information, a complaint should be made to our Privacy Officer.
Our Privacy Officer will try to deal with and resolve the complaint within two weeks. If the complaint cannot be resolved within that period, we will communicate with the complainant. In this communication, we will set out the status, further steps needed, and an estimated length of time required to resolve the complaint.
Complaints should be sent to:
The Electric Energy Society of Australia
PO Box 19,
Collins Street West VIC 8007